Our Promise to You

Returns Made Simple

We believe in the quality of our handcrafted natural essentials. If your purchase doesn't bring the joy and functionality you expected, simply return it within 30 days and we'll make it right.
What we need from you: Your natural essential should be in the same beautiful condition it arrived in, with all original tags still attached - just as nature intended. While we'd love to cover everything, return shipping is on you (we're a small business working toward a greener planet, after all).
What we can't accept: Items that have been loved and used, or accidentally damaged during your daily life. These beautiful natural essentials deserve to find their perfect home.
When things go wrong: If your natural essential arrives damaged or not quite right, reach out within one week of delivery. We'll take care of both the replacement and shipping costs - because that's simply not the VerdantAge experience we want for you. 

Please include in your message:
  • Your order number
  • Item(s) you wish to return
  • Reason for return (defective, wrong item, change of mind, etc.)
  • Photos (if item arrived damaged)
We'll respond within 24 hours with your return authorization number and detailed shipping instructions.